Privacy Policy

At Reiki Johannesburg, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://www.reikijohannesburg.co.za/. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us voluntarily, such as when you:

• Book a session or course through our website.
• Contact us via forms or email.
• Subscribe to newsletters or updates.

The types of information we collect may include your name, email address, phone number, and any other details you provide.

Automatic Data Collection

When you browse our website, we may automatically collect certain details, including:

• Your IP address.
• Device information (e.g., browser type, operating system).
• Website usage data (e.g., pages visited, time spent on the site).

This information helps us improve our services and provide a seamless website experience.

2. Use of Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and understand your interaction with our website.

Types of Cookies We Use:

• Essential Cookies: These are necessary for the website’s core functionality, such as security and accessibility.
• Performance Cookies: These help us analyze website performance and usage to improve user experience.
• Functional Cookies: These enable enhanced features like form submissions and personalized content.

You can manage your cookie preferences at any time through your browser settings. However, disabling cookies may affect the functionality and performance of certain site features.

3. Third-Party Services

We use trusted third-party services to enhance the functionality of our website. These providers may collect personal data, such as your IP address, as part of their operations. Below is a list of these services:

• Google Webfonts: Allows us to use custom fonts for better design and readability.
• Google Maps: Displays the location of our services for user convenience.
• Google reCAPTCHA: Ensures website security by distinguishing between a human user and a bot.
• Video Services: Embedded videos via platforms like Vimeo and YouTube to enrich the site’s content.

You can manage your preferences for these services in the website’s cookie and privacy settings. Be aware that disabling them may limit certain features.

4. How We Use Your Information

We use the collected information for the following purposes:

• To process your bookings and inquiries.
• To provide personalized services and improve website functionality.
• To communicate updates, offers, or newsletters if you’ve opted in.
• To maintain website security and integrity.

We do not sell, rent, or share your personal data to third parties for marketing purposes without your consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Please note that while we strive to secure your information, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When we no longer need your data, we securely delete or anonymize it.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your personal information.
• Withdraw consent for certain types of data processing.
• Ask us to delete your personal data, unless we are required to retain it by law.

To exercise any of these rights, please contact us at helen@reikijohannesburg.co.za.

8. Third-Party Links

Our website may include links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before interacting with them.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or revise regulations. Any updates will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: helen@reikijohannesburg.co.za
Phone: 082 896 3534

Thank you for trusting Reiki Johannesburg. We are dedicated to preserving your privacy and providing a secure experience as you discover the benefits of our services.