Welcome to the Reiki Johannesburg website, located at https://www.reikijohannesburg.co.za/ (the “Website”). By accessing or using our Website and services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please refrain from using our Website.
User Responsibilities
1.1 Acceptable Use
By using this Website, you agree to:
1.2 Accuracy of Information
You are responsible for providing accurate, complete, and up-to-date information when using any features on the Website, including booking forms or contact submissions. Reiki Johannesburg shall not be liable for issues arising from inaccurate or incomplete user-provided information.
Booking Policies
2.1 Session Bookings
Booking a session, course, or workshop through our Website is a binding agreement. We recommend arriving or logging in on time for your sessions. Please contact us at least 24 hours in advance if a reschedule is required.
2.2 Cancellation Policy
Failure to show up for a booked session or cancellation within less than 24 hours may result in forfeiting any prepayments or deposits made for the service.
2.3 Refunds
Refunds for bookings, courses, or workshops will be provided at our discretion. Please contact us directly to discuss any concerns related to cancellations or refunds.
Payment Terms
3.1 Accepted Payment Methods
We accept payments via secure methods listed at checkout, including online transfers. All charges are processed in the local currency unless specified otherwise.
3.2 Payment Security
We use reasonable measures to ensure the secure processing of payments. However, we are not responsible for breaches that occur due to third-party payment processors.
Intellectual Property Rights
4.1 Ownership
All content (including texts, images, website design, and graphics) on the Website is the intellectual property of Reiki Johannesburg unless stated otherwise. It is protected by copyright, trademark, and other intellectual property laws.
4.2 Restricted Use
Users are not permitted to copy, distribute, modify, or reproduce any part of the Website’s content without written consent from Reiki Johannesburg. Unauthorized use may result in legal claims.
Limitation of Liability
5.1 Service Outcomes
The alternative healing services we provide, including Reiki treatments, courses, and workshops, are intended to complement personal well-being. They are not substitutes for professional medical or psychological advice. Reiki Johannesburg is not liable for outcomes or expectations beyond the scope of our outlined services.
5.2 Website Availability
While we strive to maintain continuous Website service, we are not liable for any interruptions, errors, or downtime caused by technical issues beyond our control.
Third-Party Links and Services
Our Website may feature links to external websites or integrate with third-party services (e.g., Google Maps, Google reCAPTCHA). We do not control these entities and are not responsible for their content, privacy policies, or practices. Please review their terms and policies before engaging with them.
Modifications to Terms
We reserve the right to update or amend these Terms and Conditions at any time. Updates will be posted on this page, and it is your responsibility to review them periodically. Your continued use of the Website constitutes acceptance of the current Terms.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of South African courts.
Contact Information
Should you have any questions, concerns, or issues regarding these Terms and Conditions or our services, please feel free to contact us at:
Email: helen@reikijohannesburg.co.za
Phone: 082 896 3534
Thank you for visiting Reiki Johannesburg and for using our services responsibly. We look forward to assisting you on your wellness journey.